Melco Crown dealers file complaints for unfair treatment

Melco Crown dealers file complaints for unfair treatment

Melco Crown dealers file complaints for unfair treatmentMore than 1000 dealers working at Melco Crown Entertainment have submitted complaints of being “unfairly treated” by the company.

Gaming labor union Forefront of Macau Gaming (FMG) has assisted 1150 dealers from Melco Crown’s City of Dreams and Altira Macau in filing a petition to the company’s human resources department on Wednesday.

The high-duty dealers, a position between dealer and supervisor or sometimes called intern supervisor, claimed that although they have assumed the tasks of supervisors, they’re still being paid the regular dealer rate.

“Workers have complained to us that they have been assigned the tasks of supervisors. However, their salary is basically the same as normal dealers despite [the fact that] they may receive some MOP90 on the day they are assigned for supervisors’ tasks. But basically, the benefits they receive are the same as dealers, too,” New Macau Gaming Workers Rights director Cloee Chao told Business Daily.

The workers hope that the petition, which collected more than 300 signatures by Monday, will convince Melco Crown to give them the promotion and the salary increase they deserve.

Chao said that the workers were hoping that the company will initiate a discussion with the unions following the petition, otherwise they will seek help from the city’s Labor Affairs Bureau, or in a worst case scenario, launch a protest.

FMG has staged previous protests that targeted other casino operators such as Sands China, Galaxy Entertainment Group and SJM Holdings Ltd.

According to data released by the Statistics and Census Service (DSEC), in the second quarter of this year, dealers accounted for 43.7% of the total full-time workforce in Macau’s gaming industry. The number of dealers employed is down 2.5% to 25,072 and vacancies for the dealer position dropped 78% to 107 year-on-year.

However, dealers’ average earnings increased 6% year-on-year to MOP18,580 (US$2,322), while the overall average earnings of full-time gaming industry employees rose 6.5 per cent year-on-year to MOP21,480.

The overall number of full-time employees slightly increased 1.3% to 57,422 year-on-year while overall job vacancies are down 66.8% to 507, compared to 1,529 jobs on offer a year ago.

The number of new employees also dropped 36.9 to 1,972 from 3,124 one year ago.

DSEC said the drop in rates showed that there is a less demand for manpower in the industry. The data did not include junket jobs, which also dropped 0.9% to 83,800 from 84,600 in Q2 2014.