International Game Technology (IGT) has signed a Letter of Intent with Holland Casino to facilitate the state-owned monopoly operator’s project to modernise and integrate its systems and casino management tools across all of its properties in the Netherlands using IGT’s systems solutions.
The Letter of intent was signed last week by IGT CEO Patti Hart and Dick Flink, Holland Casino CEO, at the Global Gaming Expo (G2E) in Las Vegas and the transaction is subject to the parties’ completion of a definitive agreement.
Under the proposed agreement, IGT will provide Holland Casino with an integrated membership and loyalty system enabling customers to enjoy fast, reliable rewards and coinless gaming.
IGT’s CEO Patti Hart said in the news release: “IGT is incredibly proud to work with Holland Casino on this MOSAIC project…This initiative is a testament to IGT’s unwavering customer commitment. By offering a streamlined, integrated, innovative systems solution, IGT will help provide a cutting-edge player experience.”
Holland Casino’s MOSAIC project involves the modernisation of systems and integration of Holland Casino’s casino management tools across all of its properties in the Netherlands using IGT’s systems solutions.
Holland Casino’s CEO Dick Flink added in the release: “Holland Casino wants to provide a superior guest experience now and in the future…To achieve this you need more than just a good working system; you need a strategic partner to co-create those delightful moments.”
In addition, the implementation seeks to optimise operational processes and provide greater customer service, while incorporating high levels of responsible gaming practices throughout the entire solution.