As of Sept. 1, Victor Chandler will shut down its Gibraltar-based phone betting operation. The customer care lines will still function, but the bookmaker will no longer be accepting wagers over the phone, unless you’re a high-roller willing to put down a bundle when you pick up the receiver. Vic has justified the closure by claiming that 97% of his action now comes via online or mobile bets, which he says offer enhanced value. Given similar drop-offs in phone business at both William Hill and Ladbrokes, is the dial tone soon to be tone deaf to technophobic punters? Read more.
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