As the world reels from the impact of the coronavirus, all industries have been hit with a slump in activity. However, few have felt the sting as much as the gambling industry, which has essentially been brought to its knees because of the outbreak. While everyone is doing their part to help prevent the virus from spreading further, and companies scramble to keep financial losses from skyrocketing beyond the point of no return, Merkur Gaming, a subsidiary of Germany-based gaming company Gauselmann Group, has sent out a motivational message to ensure all of its partners and clients that business will continue while it faces the global pandemic.
Merkur states in its communication, “We would like to reassure you all that, despite all the necessary measures being taken to help stop the spread of the Coronavirus worldwide epidemic, Merkur Gaming remains in touch and available for any and all of your needs. Our dedicated service and sales teams are still available during this period of business lockdown: by both telephone and email (using the already well-known communication channels) and will do everything in their power to assist you.”
About a week ago, Merkur went through a small restructuring when it decided to consolidate its sales operations. The organizational change saw the company’s office in Lübbecke, Germany acquire administrative control of all sales activity in both North and South America and, as a result, some personnel employed by the company at its office in Miami, Florida were forced to be laid off. The restructuring occurred on the heels of the company’s acquisition of a majority stake in Bede Gaming, an iGaming platform provider.
Merkur also provided some optimistic commentary in its letter from this week. It added, “With over 14,000 staff around the globe the Gauselmann Group has the utmost concern for every individual and shares those feelings with all members of the global gaming community. Follow the medical advice given in your region and most importantly stay safe. This present crisis will eventually come to an end and there will be much work necessary to restore our industry to full health and full economic success. Merkur Gaming will be there to 100% support you all in that recovery process and, for now, keep yourselves protected, keep healthy and KEEP SAFE. With all best wishes, your Merkur Gaming team.”
