Andy McCartney has focused on technology we don’t yet fully understand for decades, and he’s ready to share some lessons about what’s coming next.
The massive technology firm wants to reward companies that focus on employee creativity and not on automation.
The coronavirus and social distancing efforts are forcing changes that could carry over into the travel industry permanently.
Implementing automation and chatbots successfully can be tricky, but with the right approach, and staff buy-in, the benefits are huge.
Marketing to new players might seem like the obvious choice to increase revenue, but fighting churn and saving players who might leave could be far more profitable.
MGM Resorts made an announcement this week that has kept a number of its employees up at night, and which has put labor unions into preemptive strike mode.