James McQuivey: Digital disruption is here to stay

Name: James McQuivey: Digital disruption is here to stay - CalvinAyre.com
Uploaded: 2017-09-11
Description: James McQuivery of Forrester Research discusses how digital technology reduces cost to create new customer experience.

11 September 2017

In this interview with CalvinAyre.com’s Stephanie Raquel, James McQuivery of Forrester Research discusses how digital technology reduces cost to create new customer experience.